Our shipping costs are based on rates quoted by the delivery providers (Canada Post or FedEx) and are reliant on the size, weight, and quantity of ordered items. We also ship using Expedited rates since they are slightly faster and our volume grants us this premium at the same price as the slower regular shipping.
Most orders are processed within 3-5 business days. You are automatically sent a tracking number once your order ships.
You can trust that your order will be quickly processed and delivered safely. We can ship products anywhere in the Canada and most of the United States using Fedex or Canada - US POST.
In Canada we are required to collect the taxes normally charged by the destination province or territory.
Outside of Canada taxes and or duty/tariff or import fees may be charted by the country to which the item is shipped at the port of entry to the point of delivery. Please check with your local authority as we have no control over these charges and fees.
Please note that Canada Post is not currently honouring any claims for parcel delays. If your parcel arrives outside of the expected delivery window, we will be unable to offer any reimbursement for shipping delays until Canada Post rescinds this policy.
We do not process damaged is missing order claims with US POST.